Client Manager

August 21, 2024
£39000 / year
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Job Description

We are looking for a Client Manager to join one of UK’s leading orginisation based in Bradford. For this particular role, you will be part of the in-house team operating in the media Group, focusing on connecting their brands with a large base of shoppers. This fast-paced role will see you manage a portfolio of clients and FMCG brands. You will be accountable for the delivery of campaigns and activating these, from initial strategy development and briefing, through to implementation and evaluation .

Job Responsibilities:

Our client prides themselves on creating challenging and exciting opportunities, meaning that no two days are the same. However, here’s an idea of what your responsibilities will look like:

  • Develop proposals and strategies based on supplier budgets and objectives to create a cohesive media plan that will deliver against KPIs.
  • Liaise with a variety of internal and external stakeholders to activate FMCG branded activity across a range of channels, including on and offsite media within agreed timelines, following creative guidelines.
  • Support in driving commercials for the categories under your remit to help contribute towards wider business targets, manage forecasts and report on these.
  • Line management of direct reports, holding weekly meetings with these, creating work plans, hosting appraisals and tracking their day-to-day output. This will be in addition to providing daily support as and when required.
  • Work to ensure all content (including but not limited to media plans, status reports, performance reviews and recommendations) is completed to a high standard, showcasing the team at its best.
  • Build positive relationships and communicate confidently with our clients, nuancing your approach with different stakeholders and ensure you present yourself as a trusted member of the team.
  • Support wider organisational projects, helping to create a great workplace and supporting SMG’s mission to lead connected commerce marketing. Support the senior leadership team in governance, ad hoc requests and meetings as required.

Person Specifications:

  • Exceptional leadership qualities, with 6-12 months experience in people coaching and management.
  • Experience in working towards ambitious targets and strong numeracy skills.
  • A proven track record in the development and planning of strategic marketing campaigns, which delivered positive results.
  • The ability to “think differently”: As one of our key behaviours here at SMG, you won’t be afraid to approach problems from a different angle or challenge the status quo.
  • Great organisational skills with excellent attention to detail.
  • Exceptional communication and relationship skills to confidently work with senior stakeholders.